Under the Information Technology Act 2000, the privacy policy is an electronic record formed as an electronic contract along with the rules made under it and the amended provisions pertaining to electronic documents in various statutes. This Privacy Policy does not require any physical or digital signature.
This is a legally binding document between The Super Chatlines and users of this website. The Privacy Policy terms will be effective upon the user’s acceptance and govern the relationship between the company and its website users.
This document is prepared in accordance with applicable Information Technology provisions. It describes our best practices for the collection, use, storage, and transfer of sensitive information and personal data.
Read this privacy policy carefully. By using the website, you indicate that you understand, agree and give your consent. If you do not agree with the privacy policy terms, kindly do not use this website.
By using website or by providing required information, you give your consent to our collection, storage, processing and transfer of any kind of information as mentioned in our Privacy Policy.
User Information
For some services, you may be required to provide information such as name, email address, sex, age, PIN code, credit or debit card details, medical history, sexual orientation, biometric information and password for the registration process. All such information enables us to improve the site to make it more user-friendly.
Required information depends on service provider and all information might be used to protect, maintain and improve services and to develop offerings. Information that is freely available or accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law will not be considered sensitive.
Cookies
We may use cookies or similar electronic tools to improve site’s responsiveness for the users. The cookies are used to collect information to assign every visitor a unique, random number as a User Identification to understand individual’s interest associated with the device. Even if we assign a cookie to your computer we have no way of knowing who you are unless you voluntarily identify yourself. A cookie can contain only personal information provided by you and it cannot read data off your hard drive. Our affiliates may assign their own cookies to your browser, which is a process that is not in our control.
Our servers automatically collect limited information about your Internet connection such as your IP address when you visit our site. Although your IP address does not personally identify you, this may be used to deliver web pages upon your request. It is possible to customize the site based on users’ interests, measure traffic, and provide affiliates with general information about locations of visitors.
Links to Other Sites
Our privacy policy discloses the practices for our own website only. We are not responsible for the practices of external websites that are linked from our site. We advise you to review the privacy and security policies of any third-party sites you visit.
Information Sharing
The sensitive personal information may b shared with the third party without obtaining the prior consent in the following circumstances:
- When disclosure is mandatory by government agency, or authority — for example, for identity verification, to detect, prevent, or examine cyber incidents, or for the action of offenses.
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These disclosures are framed in good faith and belief that such disclosure is reasonably necessary for enforcing these terms and for complying with the applicable laws and regulations.
- We propose to share such information within the group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We ensure that recipients of such information process such information based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
Information Security
Appropriate security measures are taken by us ti prevent unauthorized access to, or alteration of, disclosure of, or destruction of data. These include internal reviews of storage, data collection, processing practices and security measures like appropriate encryption and physical security measures to prevent unauthorized access to systems where personal data is stored.
Information present on the website is safely stored within the controlled database, which is stored in servers secured behind a firewall. Access to the servers is password-protected and strictly limited. However, no security system is impenetrable; despite our efforts, we cannot guarantee absolute security. We cannot guarantee the security of our database or that information transmitted over the Internet will not be intercepted. Any information you post in the discussion area is available to anyone having Internet access.
The Internet is an ever-evolving medium and we may update privacy policy from time to time to reflect important changes. However, the use of information we gather will be consistent with the policy under which the information was gathered, regardless of the new policy guidelines.
Grievance Redressal
Any complaint, concern, or alleged breach should be reported proactively to the assigned Grievance Officer in writing or email. Call the customer support team to get the required information.
